New policy note.... for exclusive items

Due to the fact that the items in the Exclusively GW collection are limited editions, I will NOT be replacing items lost due to parcel return. Please remember to pick your item up, if it is lost I will be unable to replace it, and there will be no refunds. The fact that the item needs to be picked up is clearly stated in the signs above the rack. Sorry to be blunt with this but I feel it is necessary to make sure items are one of a kind, especially since they are trans.